Pixel customers report the Google app is making their telephones overheat

If a Pixel telephone is your each day driver, chances are you’ll wish to hold a charger close by. An Engadget reader contacted us on Sunday to report that their Pixel 6 Professional has just lately been overheating and excessively draining its battery. They think the perpetrator is the Google app and an replace that started rolling out on Might twelfth.

“I have not touched my telephone previously hour. It is simply been on a regular wi-fi charger,” the reader says of a screenshot (seen beneath) they despatched of their telephone’s settings menu, exhibiting the Google app burning by means of the 6 Professional’s battery within the background. “Nonetheless extremely popular, and if I did not roll again to a unique model, I would not have a internet enhance on my telephone’s battery.”

A go to to and the exhibits different Pixel customers are experiencing the identical situation. “It simply began yesterday. Large battery utilization from Google app and to a lesser diploma Android System Intelligence. I simply went by means of and did a manufacturing facility reset, reinstalled most issues and it is nonetheless occurring,” one Reddit consumer wrote. “Past the battery not lasting the telephone is getting actually heat so I do know it is harming the battery and doubtlessly the CPU.”

Those that have tried contacting Google report the corporate’s help workers haven’t been very useful. Some customers say rolling again to an older model of the Google app hasn’t mounted the issue for them. “Truly ended up with an excellent older model from Might 10, nonetheless draining the battery,” writes one Redditor. The reader who contacted us suspects the issue could also be server-side. “Google app retains wrecking the battery no matter model, and I’ve rolled all the way in which again to Might 1st,” they write. “I do not know tips on how to see if the app is making an attempt to name house or on a loop with one thing like that, however the signs stay the identical.”

Google didn’t instantly reply to Engadget’s remark request. If the Google app is at fault right here, it wouldn’t be the primary time a software program replace has brought on complications for Pixel customers. Final Might, Google needed to after an earlier replace brought on the telephones to supply a lot weaker haptic suggestions. The 12 months earlier than the corporate the rollout of its December Pixel replace after customers discovered it was making their telephones drop calls.